Refund & Policy

All transactions related to Recharge are deemed final, and refunds or exchanges will not be permitted. It is essential to understand that you are responsible for the mobile number or DTH account number linked to your Recharge transaction, along with any associated charges. Zurikart.com will not be held liable for any purchases made using incorrect mobile numbers or DTH account numbers. If you complete a transaction on the Site and your card or bank account is charged, but the Recharge is not received within 24 hours, you may contact us via email at Zurikart.com or through the Contact Us page. In such instances, you will qualify for a full refund. Please make sure your email includes the mobile number or DTH account number, operator name, Recharge value, transaction date, and order number. Zurikart.com will conduct an investigation, and if it is verified that the funds were charged without the corresponding Recharge being delivered, you can anticipate a refund within 7 to 10 business days from the date we receive your email.